Layton Sports Academy Pty Ltd (we or us) are committed to protecting your privacy and the confidentiality of any personal information you provide to us, whether that be the supply of registration / application forms to join a sports program, through use or our website, or via other service or business-related communications (Interactions).
Collection of Personal Information and Purpose
We may collect personal information where necessary and relevant to provide you with our services and to provide you the best possible experience in interacting with our business (including via our website).
We may collect personal information from you in the course of your interaction with our website or related social media or Apps if you input any personal information into them. Similarly, we may collect personal information from you where you provide us registration / applications forms to join a sports program or to receive other of our services. If you do not provide certain types of personal information, you may be unable to enjoy the full benefit of our services.
The nature of personal information that is held by us will vary depending on the nature of your interaction with us. It may include name, age, gender and contact details including email address, phone number, or other relevant information.
We may also collect non-identifying information in relation to your use of our website, including IP address, the type of browser you use, the files you request, and the domain name and country from which you request information, to monitor and improve our website and services may provide.
Use and disclosure
We use and disclose your personal information only to fulfil the purpose for which it is collected. We will only disclose your personal information to our service providers who assist us in providing our services, and in operating the website. We will only disclose personal information to an unrelated third party with your consent.
We will retain your personal information for as long as we require it for our purposes or as required under law. When we no longer require it, we will destroy or de-identify the personal information.
We have in place steps to protect the security of your personal information. Although we take all necessary steps to protect your personal information, the internet is subject to security threats (such as hacking). Accordingly, we provide no warranty and cannot ensure the security of any information which you provide to us. Any information which you provide to us is at your own risk.
Transfer out of Australia
We may transfer personal information to overseas service providers for the purpose of hosting the website and providing related services. These service providers may be located in the USA, UK, Singapore and other countries from time to time. You hereby consent to this transfer.
Notifiable Data Breaches
If despite our efforts to protect the security of your personal information, a suspected data breach occurs, we will quickly determine the extent of the suspected data breach. A data breach may occur if your personal information is lost or subjected to unauthorised access or disclosure.
If we believe that the suspected data breach is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner as soon as practicable and as required by the Privacy Law. This notification will set out a description of the data breach, the kinds of information concerned, and recommendations about the steps you should take in response to the data breach.
Access and correction of personal information
You have the right to obtain access to and correct the personal information which we hold about you in certain circumstances.
We may charge a reasonable fee to cover the cost of verifying your application and locating, retrieving, reviewing and copying any material requested.
If we agree that the personal information requires correction, we will do so as soon as practicable and if there is a delay, we will advise you in writing.
To make a request to access or update any of the personal information we hold about you, please contact our Privacy Officer in writing at <field[email address]> or on <field[telephone number]>.
We will require you to verify your identity and specify what information you require.
Enquiries and complaints
If you would like further information about the way we manage the personal information we hold, or wish to complain that you believe we have breached the APPs, please contact our Privacy Officer at [email address] and we will investigate any complaint. We will notify you of a decision in relation to your complaint as soon as practicable after it has been made.
You may also obtain further information regarding the Privacy Law from the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.